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Old July 26th, 2012, 12:35 AM   #1 (permalink)
OhBe1
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Join Date: Jan 2010
Location: Kansas, USA
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Default Can't send or receive texts - help!?

My wife's Droid Pro can't send or receive text messages. Calls and web work fine, attempting to send a text results in a message of "Text message not sent." Tried clearing cache, *228, battery pull while phone was on, and even a factory reset. Any other suggestions?

EDIT: I briefly activated another phone on my wife's line and was able to send/receive texts just fine. I reactivated the Droid Pro and had the same problems as before. It is apparently an issue with the phone itself.

I spent nearly an hour with Verizon customer service and tech support. Both told me that I had done most of their work for them. (Thanks mostly to the stuff I found by searching these forums!) A replacement (refurb) is on its way.

EDIT#2: Replacement arrived today and everything works fine!
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Last edited by OhBe1; July 30th, 2012 at 11:29 PM. Reason: Updated info
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