Originally Posted by Mr. Ed
I work for sprint. Haven't really seen a widespread issue on this one. Error 97 is not a new error and it isn't isolated to the Evo. It typically means the phone isn't registering on the network and usually is caused by poor network health or a bad radio.
Well I am fairly certain that the latest update is what caused it. But my first instance of it didnt occur til a couple days after.
I'm now just looking for resolution. Do I force them to give me a SIII?(Mind you I have not had any other phone besides HTC in 4 yrs).
Do I look to another carrier? Since you work with Sprint, is the contract voided due to defective devices?
I don't think I or any one else with this issue can wait for Sprint or HTC to finally own up to the problem, and work on an update.