Originally Posted by PyroSporker
Do you have the contact info for the service team that can do OTA resets that boot the phone into Hands Free Activation? A forced Reset and Hands Free Activation is the best option that I see right now for getting things resolved for some cases. It worked for you and I. My Hands Free Activation was manual through dialer codes, some people are stuck not being able to access dialer codes and need a OTA forced Hands Free Activation? It is bound to work for some others I think?
To get to someone in the Airave / Airvana department, I just called customer service and asked for someone in that department for help with my femtocell.
On the hands free activation part, the first time was from the ## EPST codes over the phone with a tech. The time after that was when I successfully achieved S-OFF when I rooted my phone. THAT time it went into hands free activation all by itself.
From what I've been reading, and just a bit of deduction, it seems that once the phone gets disconnected fro the network, it has a hard time comming back on. It "could" be a tower thing, but maybe not. I'm by no means a Sprint tech, nor do I have any more info than the rest of yinz.
Best to stick to the advice from The Mr. Ed, since it's straight from the "horses mouth".