Originally Posted by PattiCakeUS
I don't think it relates to outlook, I was getting the vdm error alternating with error code 97 last week, & I don't have outlook on my phone.
I dont know, so far everything has been good since I Factory reset without Outlook being added.
Can you go to your Sprint Zone app and hit the Help Button?
The very first window which has Wireless & Networks, you'll see a Voice and then Data...can you see if they're both good?