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Old August 7th, 2012, 11:12 AM   #10 (permalink)
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Location: West Sussex, UK
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Hi there,

Know I'm resurrecting an old thread, but have recently had this problem and found a possible cause and solution.

I use IMAP to access my gmail account from multiple PC's and other devices and often see 1 or more unread emails indicated when the inbox on my mobile (HTC Desire) is empty. By chance the other day, I was using one of my other PC's and opened Thunderbird to find that the inbox had two unread emails in it which I had already deleted from my mobile inbox; when I deleted these emails and opened gmail on my mobile the inbox was now showing 0 unread emails as it should.

To summarise I believe that this is a problem caused by using IMAP to synchronise email on multiple devices, when one device is not completely synched and can be resolved by refreshing your inbox on all devices on which you access email.


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