Issues With Text Messages
Hello everyone, I'm a new user here. I recently got the LG Connect 4G (my first smartphone) about two weeks ago. I like the phone, besides a few issues that I need to resolve. The issue I am asking about here is the text messaging service. I searched the MetroPCS forums and did not see a thread on it, to my surprise.
Often, I receive texts much later than when they are sent to me (on the order of several hours sometimes.) I can tell this because on a couple of occasions, I actually asked the person if they had just sent the message, and they replied that they had hours ago. Also, sometimes, I will receive groups of text messages at the same time, and if multiple people text me, I will receive all of their text messages at the same time (so it is independent of the sender.)
If that wasn't clear, here is an example, using three people.
Person A sends me a text at 5:00, Person B sends me one at 5:22, and Person C sends me three text messages at 5:47. Maybe at 9:17 I will receive five new messages (one from A and B, three from C).
A bad aspect of receiving text messages late is that some will go through as normal and others will be delayed, and conversation can become unintelligible with messages coming out of order and hours past due.
I also get "double" or even higher-order (triple, can't say I've gotten quad or higher) text messages; I will receive a text, then later receive the same text again. This might be after receiving texts after the double text was sent: I might receive message A, then later receive B and C, then get A again. In fact, yesterday was the worst I've seen when I received 14 messages at the same time, and about 11-12 of them were consecutive "double" texts from one person. Not only is this annoying, it can disrupt the flow of conversation (I might be at a loss of understanding for a period of time and if I look back on the conversation it confuses things.)
Another issue is that texts longer than a certain threshold (I am guessing the SMS 160 character limit) get broken up and I don't always receive the entire portion. A message may be long enough to be broken up into three parts and I will only receive one, with the other two coming in potentially hours later. This is incredibly frustrating; the other person might think I have ignored what they said in the later portions, messages get mixed up, I lose information that might be important, etc. This works both ways, too. My long texts that convert to MMS will be cut up, delayed, only partially received until hours later, come in the wrong order, etc.
I finally got a phone (and I wanted it to be a smartphone, I did my research and I heard LG Connect 4G was best at this point, although that might change with the Galaxy S3 and Lightray... whatever...) and I had to get it on MetroPCS (dad was already on Metro and did not want to switch.) Now I'm getting bad text message service and it is thoroughly disappointing. Is there anything I can do to fix this? Oh, by the way, I'm on the $40 plan too.