Unfortunately it seems Verizon has gotten so big they can manipulate manufacturers and give the absolute worst customer service and still make money... for now. If they keep raising prices and not caring about customer service at all they will fall.
As long as Sprint does what it takes to maintain unlimited data they will be the #1 carrier in a few years thanks to their customer service.
"Is life so dear, or peace so sweet, as to be purchased at the price of chains and slavery? Forbid it, Almighty God! I know not what course others may take; but as for me, give me liberty or give me death!"
-Patrick Henry, March 23, 1775