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Old August 13th, 2012, 08:39 AM   #2 (permalink)
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Join Date: Jun 2010
Location: Grand Rapids, MI
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I don't see a way around if she can't remember neither her phone nor her Gmail passwords. Sounds like a factory reset is only way to go & set up a new Gmail to activate. The loss of data will just be her punishment to remind her not to forget her password...or give her an old flip phone for a month. LOL You may want to export her contacts from Gmail to her computer once rebuilt...I do that once a month just in case. good luck
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