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Old August 14th, 2012, 07:58 AM   #1277 (permalink)
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Originally Posted by tori729 View Post
Ok, this is driving me NUTS and I've been searching and searching and can find no answer.
I canNOT get my incoming calls to go to Groove IP.

I have done all of this:
  • In your Google Voice account, you have call forwarding set to Google Chat.
  • In your Google Voice account, you do NOT have calls forwarded to your mobile phone.
Incoming calls may also fail if the battery profile in the phone is set to turn power saving mode on when the screen turns off. - It isn't that I know of. I disabled Juice Defender just in case.

Check the group or contact specific settings in Google Voice to make sure calls are not being forwarded to a different destination. The contact or group specific settings will over-ride the global call forwarding setting. All of my groups are set to forward to Google Talk which I'm assuming is what it needs to do.

Make sure Do Not Disturb is not enabled in your account.
You may have to sign-out of Google Talk/Chat from this and other PCs/devices. I have signed out of my Google services on my phone and on my computer.

I am able to receive calls to my GV number but not to my actual cell number. Please help! If I am not able to do this, it will be a big problem.

I am able to make incoming calls just fine although I haven't tested the quality yet.


The app can only receive calls to your Google Voice phone number. Not to your regular cell number.
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