I also can't turn off my phone
I'm having the same problems as everyone else. Plus I'm not able to turn off my phone. When I try, it just reboots.
I went on Samsung's web site to try and complain, but couldn't find a way. I also couldn't find a store in my area. Does anyone have a link or email address to Samsung's customer service department? I want to give them a piece of my mind. If I can't get in touch with someone to resolve this, it will be the last product I ever buy from them.
Don't these companies realize how much bad customer service affects their bottom line?