Originally Posted by PukingGlitter
Are you serious? When I called I was told there was no way to replace the screen and the only way was to try a factory reset. That didn't work and I was told I had to buy a new phone. Both of those parts should help with an unresponsive screen also?
On a different note, do you know any way to recover pictures from a reset phone?
Not sure who you called and who told you that but as you can see above it can be done. We have done it many times.
You would need the touch screen digitizer replacement to fix an unresponsive screen. These can be found here - HTC Evo Shift Screen Replacements
As for the pictures, what do you mean "a reset phone"