Originally Posted by chorrylan
I have suffered with this intermittently for over a year. The problem in my case at least was related to the humidity; with low humidity it functioned happily; as the humidity increased it got correspondingly worse.
so.. what's the humidity been like for that month of perfect operation?
I use past-tense here because I took the phone with me to Queensland, Australia a bit over a month ago with super humidity and non-stop rain for days: the problem reappeared on cue and escalated to the point where it burnt out the LCD.
To top it off I just got a response back from Samsung warranty service saying they can't/won't repair the phone "due to damage caused to the LCD" wtf????
If I hadn't already bought an S3 to use whilst waiting for the warranty response this would have been the last Samsung device I would ever buy; this problem is common enough they should be issuing a recall to fix them rather than just relying on the weather.
Its been now over 2 months and the problem has NOT come back.
When i first updated as per my steps above the weather was about 16c, but before i followed the steps above i got this error message constantly. The weather now is between 18c and 29c and fairly humid.
In my case it certainly is not a humidity problem.
Like i say you may have a different cause but throwing up the same problem.