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Old August 30th, 2012, 11:21 PM   #16 (permalink)
Mr. Ed
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I thought all that happened over the phone?

So confrused

I understand the tax comments now....yes, sprint had some errors in 6 years ago lol. Every subscriber that was mis taxed was refunded those fees. I was a customer back then.

As for the customer service thing....I refuse to keep going round and round on it.

The results of the changes sprint has made ate out there, done by a 3rd party.

I am currently employed by sprint and in the top area on customer satisfaction. I take it very seriously, and we can always continuously improve.

Insert standard disclaimer:
my posts here are not a reflection of sprint policy and solely a matter of my personal opinion
I'm back....
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