Originally Posted by Hask12
Please let's not used computers as an example, instead let's use almost any other product you buy out there.
But... It is a computer. Which is also a phone. Not a toaster or even one of those old landline thingys.
There are apps that let you backup all of your other apps to SD, so at least some of it can be automated. Other than that, its all app settings and home screens.
Computers have software issues, its a fact of life nowadays. Hardware issues are unacceptable but Verizon doesn't want to ship replacements for fixable software issues.