Thread: Support Charging and 4g/wifi issues
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Old September 8th, 2012, 04:24 PM   #1 (permalink)
afragilesheep
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Default Charging and 4g/wifi issues

These are actually two separate problems affecting my wife's phone and want to see if anyone else has experienced them also.

First, when connecting to our home wifi, the phone will activate the wifi but remain in 4g mode. Both icons are displayed and I can't tell if they are both being used simultaneously or not.

Second, occasionally when plugging the phone in to charge, the phone will simply shut down. I don't believe this should be happening since her batter is usually between 20% and 30%. She is using the OEM charger plugged into a wall outlet so that shouldn't be an issue. I have the same phone and have used her charging cord without a problem.

Unless someone can give me a good reason for these issues occurring, I plan on taking the phone back to Verizon for answers and hopefully an exchange.
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