Originally Posted by MrB206
Generally, you should only see both wifi and '4g' if you're sending mms, so that could be an issue.
I'd first ask if you're using an app that controls your data like green Power or juice defender.
There are no power apps on her phone. I was going to install one until these issues started. I wanted to correct these issues first.
She wasn't sending any messages during this time. The phone was sitting idle (or as close to idle as a smartphone can get).