Originally Posted by ANM8
I`m an ex HTC owner (DHD), Now have a Galaxy S3, I had the same issue on my 1st GS3 handset (missing update option) it turned out Orange Branded handsets in the UK have this option disabled (no idea why..!!)
I returned my first phone and got an unbranded replacement with no missing options..!!!
maybe this is the case with the phone you have..?
Thanks so much, i guess this could be the reason, i guess il have to take my phone back as well... crap that would mean reinstalling everything and re-setting up all my contacts....