Originally Posted by droidcentric
I guess you should be on the board of t-mobile to better tell them what's good for business.
Why would I need to be on their board? I'm pretty sure every member on their current board already feels the same way. Like I said most customers don't even have the expectation you are so adament about. I'm no Sprint apologist, but I also understand that business is not about handouts. If I can get one I'm going to take it, but what exactly would your father do if TMO didn't offer him a free phone. His only options would be to buy another phone and go prepaid or buy another phone and sign a contract with a different carrier. Then when he breaks the next phone what should happen, lol?