My issue is with the phone itself, I checked all of those options already. I bought this phone used and I'm not all that experienced with the more complicated things. I honestly don't even know if its rooted cause I just got it to work 2 nights ago and have been extremely busy this weekend.
Regarding your pic: I don't have a phonebook option, the drop down menu has All, then clicking the drop icon goes to address book. Nothing happens when I click that.