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Old September 20th, 2012, 05:12 AM   #9 (permalink)
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Originally Posted by jimbobcook View Post
I think you should ask for a drill down of your data bill asking what used what...
I won't even try with O2 in Germany. I'm no longer with them, no longer in Germany, and they (along with every other German company) have a terrible reputation for shoddy customer service.

As for the latest problem with T-Mobile CG...I'm going to their office today; I have to reup because I'm waiting on important calls and no longer have credit. I will definitely ask them about it. We have a bit of a language barrier as I've just started learning the language here and most people don't speak English (or German or French or Spanish - so much for my previous arsenal), but I'm going to give it a shot anyway.

I called support yesterday and they had an English option, but every time I pressed the button for it, it didn't register. Grrrr.
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