Originally Posted by schuttziejr
Mine was bought on Craigslist, so unfortunately, no warranty :/ But this is what yours was doing too? I really hope it's the battery, because if it is then it's a cheap fix.
Virgin Mobile will usually honor warranty requests even if you're not the original purchaser. Give them a call, don't even mention that you purchased it used and see what they say. Remember we're off contract, you don't even have to provide a name when you activate. You have nothing to lose. Also as mentioned elsewhere in this thread, because of the "wonderful" battery life with the Triumph I invested in an external charger myself, besides the ability to have a spare charging while you're using the phone, it saves wear and tear on the notoriously fragile usb port.