September 24th, 2012, 09:05 AM
Thread Author (OP)
Join Date: Aug 2012
Location: Gulfport, MS
Device(s): HTC Evo V 4G (ENG HBOOT 1.50.5050, S-OFF, DigitalHigh's MIUI v5 JB
Carrier: Virgin Mobile
Thanked 48 Times in 42 Posts
Originally Posted by Murf1
My wife dropped her's in the drive way and it cracked vertically down the middle. I figured they considered that user's fault and wouldn't replace.
Do they give you a big hassle?
I wanted to check on it, but she is worried that when she sends the phone back, they will get her info. Isn't there a way to "clear" all personal data from the phone?
How long does it take to get the replacement?
Can you wait until the replace arrives before you send back the bad phone?
Sorry for all the questions - I'm trying to convince her we should see about getting it replaced.
One good thing about Virgin Mobile is they will replace your phone if you just send it back to them.