Functions shut off when talking on phone.
When I am talking on my Galaxy s 111, my cheek will randomly shut off functions like mobile data, sound, driving mode etc. Samsung live chat says that this is how it is. Is anyone else having this problem, and what can be done to resolve it. They asked me to do a factory reset, but I did not opt for that because I think it's just a flaw in the design of the phone. Please help...I am missing calls because I don't now that functions are turned off. I hope I am not going to have to check the functions after each call.