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Old September 26th, 2012, 03:22 AM   #1 (permalink)
Vim Tailor
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Default Onda China Customer Service

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Purchased an Onda Vi30 Tablet direct from Onda

I did placed the order on the 28 June 2012
I received the tablet on the 16 July but after a few days to turn it on I have have to reset it
I emailed them reported my concerns and was asked to send the tablet back, which I did on the 10 August.
They have recieved the tablet back and aslo have agreed to refund it back via Paypal as I emailed with my problems within 7 days.

Have they refunded, NO

Are they responding to emails, NO

So basically they have my money, my tablet

What I have is nothing

Basically, if you buy a tablet, buy from retailer in your country so at least you can some backup.

If Onda monitor this forum then Jason and Bella should be dealing with this.
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