Thread: Support random shutdowns/reboots..?
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Old September 26th, 2012, 01:58 PM   #76 (permalink)
jeffreymo
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Quote:
Originally Posted by xPhantom View Post
Earlier, I was browsing Facebook on my EVO LTE (completely stock), and it just rebooted on its own. After the HTC screen with the Beats logo at the bottom, I'd get a black screen for a few seconds, and the reboot cycle would start all over again with the HTC quietly brilliant screen... Since then I have not been able to get it to actually start up and load Sense. It just constantly goes HTC quietly brilliant to Sprint to 4G LTE to HTC with Beats logo then black screen and over and over again... Can anyone help? I really don't want to hard reset unless I absolutely have to because I would hate to set everything up again... and also I don't want to hard reset because I can't get into Google Wallet to reset the security settings or whatever... Thanks!
This same thing happened to me last week. I was finally able to do a hard reset, and it fixed the issue only until I rebooted the phone again. Took it to Sprint, and ended up having to get a new phone.
Good luck.
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