Thread: Support Mail stock app not syncing
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Old September 27th, 2012, 03:49 AM   #24 (permalink)
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This is getting ridiculous...

This is NOT a microsoft issue - I have two accounts - 1 hotmail, and 1 corporate imap. Deleted the hotmail account etc etc but still no improvement.

The HOX may have great graphics, camera etc but I also use it for business so need access to my emails as they arrive! I am with O2, so checked with them in case it was an operator issue, but they have nothing in their knowledge base about this.

Also - over the last couple of days the HOX has gained a new quirk - it doesnt recognise phone number prefixes for country, so all my contacts who have their number stored with +44 at the start arent being recognised by my phone - they come up as unknown numbers. When I then try to call them I am told that the number I am calling is invalid. If I remove the +44 the call connects properly. Again, checked with 02 - not a network issue according to them...

This is now my 4th HTC, and could well be my last - head in sand customer support is not good enough...
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