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Old September 27th, 2012, 02:49 PM   #1 (permalink)
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Default pics/videos missing from storage...

I am trying not to freak out here...

This is my first post so please forgive me if I leave out information.

I had a system update that I installed 2 days ago (no idea if this is why I am having this problem).

I have NO SD card in my phone.

All pics and videos taken get put on the internal storage.

Yesterday, I took some pictures like normal and when I went to look at them maybe an hour or two later, ALL of my photos were gone except the ones I had just taken. I started to panic and show my husband what was going on. He took a couple pictures of the kitchen and when I went to look at them (a mere 15 mins later), the ones I had taken earlier in the day were gone AND the ones in the kitchen were gone. ZERO photos on my phone can be found.

I started frantically googling what the problem might be but all I have found is take out the SD card and remount it...but I have no SD card.

I downloaded quickpix app and can see ALL my photos via the app! But on the phone's album, there is nada. I also plugged my phone in to my computer and can't find any pictures in the DCIM folder or anywhere.

So before I take it to Sprint, I thought I would post here.

Has this happened to anyone before? My daughter just turned 18 months and I have all of her pictures on there! I am devastated that her pics might be gone forever...

Any insight is much appreciated.

AdelitaCampbel is offline  
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