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Old September 27th, 2012, 05:13 PM   #1 (permalink)
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Join Date: Sep 2012
Location: Ontario
Gender: Male
Posts: 9
Device(s): Samsung Galaxy SII X
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Default Display shuts off during calls

This is so bloody annoying. During any call whether on speaker or using the phone in the traditional manner. The screen shuts off after a minute or so, even though my display is set to shut off after 5 minutes of inactivity.

I have taken the following actions to no avail:

- my screen protector does not cover the proximity sensor;
- the proximity sensor is clean;
- I have disabled proximity sensor (phone>call settings>turn on proximity sensor);
- I have disabled automatic brightness (settings>display>brightness); and
- set the Bluetooth visible time-out setting to "never time-out" (settings>bluetooth>settings>visible time-out)

All of the above have been suggested within this and/or other forums. However, none of these solutions corrected this most annoying problem.

Some have suggested that the phone is the issue - however, suspect that there may be a software issue and that a patch or fix may be available would hate to have to exchange phones yet again.

Any and all suggestions would be most welcome.


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