I emailed Verizon after talking with LG LG said that it was up to Verizon when it comes to rolling out updates and this is what Verizon emailed me
Thanks for contacting the Internet Response Team!
My name is Syteria and I am happy to address your concerns today! I definitely understand how frustrating it can be to not have your device perform the necessary updates. The software updates are rolled out by the manufacturer, which is LG. It is normal for the updates to roll out in different waves. You have the option of contacting LG directly at 800.793.8896 or LG. Josh thank you for choosing Verizon Wireless, you have a great day!