Originally Posted by 4321ben
I have exactly the same problem. I had the full 13.24gb and had transfered some movies onto the device nearly filling the memory using nexus media importer. I then deleted them after watching and never got the memory back. I am actually using 5.32gb but the system says I have used 11.71 GB out of 13.24Gb. Any solutions apart from a factory reset?
You could probably use a file manager to see where the space is being used. Then remove any files, have did you check the storage usage bit to see what the used space falls under? Also, I was under the impression (someone told me) that Android was suppose to be installed in a seperate NAND Flash to retain the space? This true?