Originally Posted by Digital Controller
Welcome phuljum, to the forums!
Unfortunately, i dont bring good news, if you already tried a hard reboot, i would suggest the only option left is to do a factory reset.
Also, unfortunately, when devices do standard updates like this they don't tell you to back everything up, because things like this happens, maybe this will just let you know in the future to backup everything before you do an update.
Sorry if this wasn't what you were looking for
Hopefully it works after the reset, if not post again and we can look at more options!
Thanks for the reply DC.
I backed up several days ago to the external SD card, so most of my apps will be recoverable, I think. I have paid for apps and I've never done a restore before. Does simply running a restore recover all of them automatically, including licenses?
If I do a factory restore and then re-try the JB update before re-encrypting, is that likely to make a difference? (anybody's guess I suppose)