Welcome iAmRockinRich, glad to have you apart of the community
Maybe i can help you out with your issue, if not you can always post it here: Android Lounge
Otherwise i used to use iSyncr
which is pretty reliable, i know there is another one called DoubleTwist
which i have heard good things about.
However, right now i use Google Music Manager, downloaded on my computer and i upload my music directly from iTunes to it and it syncs automatically to my phone
Hope this helps and thanks for joining