Thread: Support Reception Issues? Concerned about radio signal strength?
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Old October 9th, 2012, 07:09 PM   #167 (permalink)
kickaha
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I ran the Update profile option and Update PRL option, with no change.

Then a Sprint rep suggested I check for HTC software updates, which I did and sure enough there was a 174Mb download available, which I installed.

Then I reran the Update profile option and Update PRL option and both indicated an update had been installed.

But I'm still not getting a signal in this location.

At this point I'm ready to take it the Sprint store so they can test it in an RF box.

I did check the map and it indicates our tower is going to be upgraded in the next 6 months, which I can imagine would help, but I'm still concerned that every other Sprint phone in the family works, but mine....
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