View Single Post
Old October 10th, 2012, 08:03 AM   #52 (permalink)
New Member
Join Date: Oct 2012
Posts: 2
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post

Teknologic, and others,

Thanks you for your comments and assistance.
I tried all the recovery and reboot actions suggested on my original Nexus 7 - but could not resolve the start-up and charging issue.
Contacted the supplier here in UK (Tesco Direct) on Monday (8 Oct) - and after trying a couple of suggested resets they agreed to replace immediatel - with delivery 'next day'.
Sure enough the new one arrived yeaterday (Tues 9 Oct) - no problems, and the faulty one was taken away.
Glad to say the new one is behaving itself and all items I had previously bought were there waiting for me when I had completed the set-up.

Yes - frustrating to have the initial Nexus 7 'die' on me - but big credit to Tesco Direct for very prompt resolution and replacement within 24 hours.
They get a lot of criticism at times but this is excellent service which should be acknowledged.

All OK now and enjoying the Nexus 7 very much.

lancsman is offline  
Reply With Quote
The Following User Says Thank You to lancsman For This Useful Post:
Teknologic (October 10th, 2012)