Originally Posted by shoebox07
This happened to me. Completely dead, would not turn on or show up on USB on my laptop. I fixed by holding the power for a long time at least 30 seconds. Eventually it come on and was charged to 44%. Just make sure to hold the power for as long as it takes. So glad thought it was done and I had to deal with shipping back. Hope this helps.
Thanks for that idea! Mine was totally dead so held the power button as you said for about 30 seconds and then "Google"! Now it's charging.