Originally Posted by swingman
Samsung customer service is a joke specially if you call from UK then you get connected to Cairo in Egypt. Those people don't know anything. They put you on hold as soon as you asked question. Then take a ***an/toilet break few 5 to 10 minutes. Then try. to bluff. You say that is not the answer they get angry and tell us that their answer correct. If you say anything they put you on hold and take another break for 5 to 10 minutes or they disconnect th call.
As with almost all Tech. support it's just hit and miss with Samsung Tech. support, if you get a good Tech. support person who wants to help you your lucky.
I have called Samsung Tech.support from the USA and they have tried to give me correct answers, but many times they just did not know the correct answer. And what I did get from them was wrong.