I've just sent my defunct tablet ( grandsons birthday present ) straight back to TV shopping channel from wence it came --for refund . !! The channels advisor ( from Bombay ) kept whittering on about wi-fi, passwords, downloads etc ..
I told him my 15 yr old grandson knew more about IT etc . than me , him, & the tablets manufacture put together & if say s it doesnt work ...IT DOESNT WORK !!!!!!