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Old October 13th, 2012, 06:16 AM   #1 (permalink)
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Thumbs up Music Player - audio file not supported - Solved


I had the problem on my Samsung Galaxy note (GT-7000) running ice cream sandwich where the music player work fine (with MP3 files) and then all of a sudden the error message "sorry player does not support this type of audio file" occurred.

This took me ages to solve but I did find two solutions:

1.) Reset your phone to factory setting
This worked for me straight away, but is very annoying to do as all your passwords and data from apps are wiped. And a month later the audio file issue came back.

2.) Go to the play store and download "Re scan media"
Once installed don't open it yet
On your phone go to
All applications
Click on "Music player" and click "Clear data"
Then click on "MusicFX" and clear data
(When you open the Music app all of your music wont be there)
Open the app "re scan media" and let it run for 5 mins
Then re-open music player and it should all be working smoothly =)

Hope this works for everyone
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Last edited by EarlyMon; October 13th, 2012 at 06:28 AM.
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Granite1 (October 13th, 2012)