I really prefer Android phones over iphones but am pretty much being forced to use an iphone due to some sort of demonic virus that seems to plague every android phone I have ever owned.
I started with a Motorola Droid II with Verizon about a year and a half ago and it worked great at first. Then slowly things started going wrong. I can't remember the first issue I ever had but I have had various repeating issues which I am about to describe that have followed several replacement phones. I have had 3 Motorola Droid IIs, 2 Motorola Droid IIIs, an HTC Droid, all with Verizon, and now a Samsung Glide with AT&T. Every android I get works great at first and then several of the following issues start to creep in.
- Internet, facebook, etc. starts working intermittently. Recently Google started denying my requests saying I appear to be sending automated queries. I noticed on my Glide when my internet first started going out a few weeks ago that my homepage had been changed to some random search engine I didn't recognize.
- Text messaging goes on the fritz...by this is mean the keyboard will start getting stuck on CAPS (both physical and touchscreen) or certain letters will individually stop working or perform various other random commands. Keyboard will work fine in browser and other programs.
-Phone starts having issues charging. Will stop charging off and on. Sometimes will stop charging for hours at a time. Recently my Samsung Glide started saying the battery was disconnected.
-Google voice search stops giving local search results. For example, commands like "call McDonalds" which would normally give a list of local McDonalds to call will show a list of various McDonalds around the country.
-Phone starts shutting itself off or resetting. Once or twice a day and then often becomes several times an hour.
- Emails, texts, etc. will be delayed, often days.
Verizon tech support spent hours with me, which only resulted in them continuously swapping out my phone until finally giving up and allowing me to terminate my service with a fee.
I went with an ATT iphone 4 but not being able to use Siri and missing the customization that Androids have I bought this Samsung Glide and thought all my problems were gone while it worked great for a few weeks. Then the issues started happening. I now have a completely wiped phone, not even backed up to any contacts, with no SD card in, no gmail account attached, and my phone just continuously turns itself off several times an hour among the other issues listed above.
My initial hunch was a virus of some sort. So I tried wiping my phones, using no SD card, not logging into facebook, using new gmail accounts, etc. Nothing seems to work. I think that whatever is causing my problem must be attached to one of these, but even though I wipe my phone and don't use any of these amenities the virus or whatever this is remains. I have googled all of my problems and spent hours looking for someone who is having a similar issue and nobody seems to be experiencing this.
I have noticed that when I factory reset my current phone I get a script on the screen that says
can't access to '/system/csc/ATT/system and it resets within 30 seconds, not seeming to fully reset.
Im not very computer or android knowledgeable. I sold cell phones in the past but it was before androids and iphones. I have tried to follow the instruction on how to get a screen shot to show you the entire message I get during reset and I was unsuccessful. I'm really hoping that someone has the patience to work with me so that I can figure out where this problem is originating from.
I have a lot of music that I have downloaded to my SD card and maybe there is something on there causing it, but having my music on my phone is one of the main reasons I have it, so I need to isolate the issue. I also thought maybe my facebook had some sort of virus attached but this is also important to me as I have years of picture on there and wouldn't want to have to start over. I deleted pretty much all my app permissions and blocked tons of requests from games, etc trying to clear out any possible facebook virus.
To make it all seem a little crazier...it almost seems my computer is affected too as my background picture randomly goes blank, I have problems holding an internet connection, and have had problems getting antivirus programs to run in the past. I have formatted my computer but the internet and background problem is reoccurring already. I also have my same music files on my computer and access facebook. How do I figure out where this is coming from and stop it?!
I feel like I am plagued by the most terrible invasive virus, but from what I understand, this isn't possible and I must be crazy, so please, please help me!!