Originally Posted by hmadsen
On march 8 (7 months ago) a user started this thread because a vital feature is missing from Viber.
Namely the posibility to change notification tone and volume of the ringtone.
Is this feature still not implemented today, 7 months later ?
Right now i only use Viber to relay non-critical or "does not need immediate answer" because of this problem.
If i need an answer and need to know that the receiver has received the message i still use SMS because of this design flaw.
Please tell me that you are competent enough to impletent such a basic feature in less than 7 months. ?
Unfortunately this feature is not yet available.
You are right - technologically, it is not an impossible task to implement the options you mentioned into our app. However, please bear in mind that you are not the only user who requests features from us among our millions of users worldwide
Aside from that, we also have other projects running in our company, like Viber on whole new platforms, for example.
All of the above doesn't mean we neglect our users' requests. Adding the features you mentioned is certainly on our list of development, but we still haven't had the time to fully develop them and/or test them thoroughly before releasing.
We apologize for the temporary inconvenience, and we hope to complete these features and implement them soon. We'll certainly keep you posted with news