Originally Posted by shannon702
I tried all those already. play store doesn't even show up in my manage application settings. I did do a factory reset and that did absolutely nothing. it has been so frustrating because nothing seems to work. I've read rooted phones are supposed to be easier to manage, yet I'm having so much trouble
How exactly did you factory reset? Because with a rooted phone, you would think your doing a factory reset when you actually aren't for people not familiar with root.
Another factory reset method you could try is doing so from the Hboot menu, in other words power phone completely off, and continously hold down either volume down or volume up+down with power and it'll bring up your hboot menu where you can factory reset from there as well.