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Old November 14th, 2012, 10:31 AM   #111 (permalink)
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Device(s): GN2, E3d
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Originally Posted by victek View Post
Is the battery non-replaceable or is it just not replaceable by the user? If the battery weakens can it be replaced by HTC (or whomever) and how does one go about that?
i was told by verizon that if the battery fails during the contract period it would be replaced (usually with a refurbished phone), and if you get the insurance it is covered for the life of the phone with a new one. hopefully i understood the salesperson correctly. he didn't mention anything about being able to send it back for a battery replacement.
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