Originally Posted by dpeagle
i was told by verizon that if the battery fails during the contract period it would be replaced (usually with a refurbished phone), and if you get the insurance it is covered for the life of the phone with a new one. hopefully i understood the salesperson correctly. he didn't mention anything about being able to send it back for a battery replacement.
Interesting - I wonder if this is true of all of the phones with non-removable batteries, such as the new RAZRs?
I was thinking the reason for making them non-removable was to shrink the form factor a little, and maybe also make them more resistant to contamination. I don't know why they'd bother just to undermine the aftermarket battery industry.