Thread: Support Stratosphere won't turn on!
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Old November 14th, 2012, 01:14 PM   #7 (permalink)
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Originally Posted by acejavelin View Post
You have been out of service for a week?!?!

I would have called Verizon tech support and gotten a replacement unit, it is still under warranty.

Basically, if you do a hard reset (ie. factory reset) and it still are having problems you have very few choices... assuming you are stock and a did a factory reset, if if you are still having problems this almost guarantees it is a hardware issue, and no amount of tweaking is going to fix that.
No, it happened again lats night. I haven't done a hart reset yet, because I don't want it to be wiped yet. Would it possibly still be possible that it was a software issue?
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