November 16th, 2012, 05:33 PM
Thread Author (OP)
Join Date: Oct 2011
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Mobile Data Troubleshooting Steps
LG Optimus Elite Mobile Data Troubleshooting
(login to forum if you cant see the screenshots)
Please submit at the bottom for regional analysis and look at the existing results. Updated 2/12/13 with 14 confirmed reports.
1. Install "Status Bar 2G-3G Lite" from google Play
2. Long-hold on an empty part of your screen home to add it as a 1x1 widget
3. Watch the widget, see if it switches between 3G and 2G every minute or so, when you have good signal (like my full bars.)
Usually you will see the Bars and 3G activity icon on the status bar flicker around the time it switches. After that point your data usually wont work for about 20-30 seconds while it re-initializes. Also, when this goes on and on your phone should get warm and blow away battery juice needlessly.
4. Open a call with Virgin Mobile explaining what your seeing. If enough people do it they might fix it if its not a physical limitation, carriers respond best if large numbers of people complain about the same problem that involves engineering to fix.
5. Temporary Fix: if you can deal with it, change your phone to only use 2G(1xRTT), battery will be vastly improved and stability as well of data, though it will be slow.
Select Phone Information
Scroll down and switch to CDMA Only (if you want to switch back use the CDMA Auto setting)
Survey and Results:
I created a survey so we can collect more accurate result data. If your area is already listed please submit your result as well to help strengthen results.
Please enter Yes or No if you verified the problem with the steps above for your area, if you have multiple responses use one survey and utilize the text field to explain (such as happens <here> but not <here>)
Optimus Elite Data Flaw Survey
Results (as of 2/12/13)
1. Do you have the 2G/3G Toggling Issue in your area with the Elite
Yes: 14 No: 0
2. What City/State(s) does this happen or not happen in?
Happens (responsee #):
-60601 (Chicago, IL) (2)
-Eastern Wisconsin (3)
-Las Vegas, Nevada (4)
-Riverside, Los Angeles, Beaumont, California (5)
-Hartford, CT (6)
-Greenville, SC (7)
-Frederick and Hagerstown Maryland (8)
-Madison, WI (9)
-San Diego, CA (10)
-Sherman, TX (11)
-Queens, NY (12)
-Madison, WI (13)
-Parsippany, NJ (14)
-Tampa, St. Petersburg, Florida (1)
Last edited by jmfolcik; February 12th, 2013 at 06:05 PM.