Since placing my order on the 13th at 8:43 a.m. I have received only the order confirmation email . Google wallet still says pending with no further updates. No tracking email (but no backorder email, either). My email to Google customer service from their contact page is unanswered after 48 hours. The current hold time on the phone lines, according to the recorded message is "greater than 30 minutes".
I am underwhelmed.