Thread: Support Updated Software
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Old November 21st, 2012, 07:56 AM   #2 (permalink)
Mostly Harmless
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Quote:
Originally Posted by grobinson73 View Post
Afternoon

I recently purchased a Samsung Galaxy S3, and was more than impressed with it, compared to the iphone I had prior.

Unfortunately the software upgraded on the phone to 4.1.1 and now the phone no longer works with my car with factory bluetooth prep, the contacts are basically not visible. This now means the phone is as much use as a house brick.

Is there a known issue with contacts not displaying on a cars system (its an Audi)? or anyway of taking the software back to the version that worked perfectly which was ICS?

If not whom do I seek for compensation? its not really Samsungs fault nor the company whom sold me the phone, its the operating system provider that has made the phone no longer functional

Thanks in anticipation

Regards

Graeme
Compensation? That's pretty funny, are you expecting someone to give you money because of this?

But anyway, it isn't the operating system provider (Google) fault, it would be on Samsung since they take that software (Android) and customize it into something called Touchwiz (which just about all Samsung phones have, and which is terrible). Going even further, each provider (At&t, Verizon etc...) then has the ability to adjust the software according to their own needs. So you really aren't getting Android 4.1.1 but rather a version of Android that has been mutated.

To go back to an older version you would have to root your phone, but doing so you will mostly likely be prompted to update again and again. Unless you install a custom rom.
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