Originally Posted by scotty85
have you done the steps in post#6? your situation may be entirely different,so we cant say for sure if the ruu youve downloaded is the best option or not.
you are running the utility on the PC,correct? if the utility does not start,there may be something running on the PC thats interfering with it,or you may have an incomplete or corrupt download.
if the utility is starting,and failing,then thats a different story.
Yes iv followed the steps in post 6 in my figures are for the most part the same. the ones which differ are the ones you would expect such as the serial number and IMEI. Everything else is mostly the same. If it would help i can post the info so you can confirm this.
with regards to the RUU, i am running it on the PC and following the steps of the utility. When iv accepted the options it gives me the message "verifying phone information" this then disappears after 30 seconds and the utility shuts down without any error messages or warning.