Thread: Support Stratosphere won't turn on!
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Old November 24th, 2012, 01:14 AM   #13 (permalink)
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My phone is on, I can hear it ringing/getting text messages...but the screen is solid black. I brought it in to the VZW store, and they ordered me a new phone. Does anyone know how I can pull my contacts/files off of the broken phone and transfer them over to the new one??
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