Well, it happened. It's official. The 4g unlimited plan is NOT UNLIMITED. Regardless if they feel my data use is excessive this month, they don't take into consideration that it's practically the end of the month or that this is the first time my data use, according to them, is in the top 5%. They throttled me anyway, to the point of making my internet pratically useless. 0.03 Mbs download speed. Slower than dial up.
I'm going to the corporate store, to see these stats confirming I'm in the top 5% of all Metro PCS users. They just can't text you stating this so arbitrarily. If my internet use is so high this month, I will probably get this message every month from now on. Cause my data use this month is not close to being one of my heaviest.
Even if nobody has high usage,.... are they are still going to punish the top 5%?
In the terms and conditions, it states I cannot take this to court. Must be settled through an arbitrator.
PS..... My phone is my computer, my TV, my everything . I have hit hard times. I opted for a smartphone, and this unlimited plan instead of a laptop and Clear. So my usage is high, but noway near 25 gigs a month high. Lifetime data on the Lg connect says 65 gigs since March 2nd, 2012. Now I know this data counter on this phone is off. The total is more than that. But even if it was double that amount,.... it would still be less than 14 gigs a month.
Back in March, when I first got the LG Connect, I downloaded 11 gigs of stuff just to see if it was truly unlimited. If I was to get flagged, that first month should have been the time.